Housing Specialist

Job Description

ARI is looking for a multitalented superstar to join our Long-Term Housing department. A typical day will include working directly with multiple insureds, their insurance adjuster and different property managers to facilitate temporary housing placement. A Housing Coordinator at Assured Relocation has a very special role and their efforts never go unnoticed. Their willingness to go the extra mile helps separate ARI from other temporary housing companies.

What You’ll Do

  • Facilitate temporary housing accommodations for families who have experienced property losses through their insurance companies
  • Throughout the complete rental period, work directly with insureds, their insurance adjuster and property management to ensure complete ease of stay
  • Manage property extension process(es) including rent increases, lease break negotiation, etc.
  • Coordinate with different vendors, such as furniture, for pickups, buyouts, add-ons, issues and returns
  • Accurately track, manage and issue notice(s) to vacate and any other specific rules or move-out process(es)
  • Organize security deposit return, etc., and take correct action for processing damages
  • Input all calls, property and vendor notes and details in Salesforce
  • Work as a dynamic team player in our Housing Support department

What We’d Like You to Have…

  • Excellent verbal communication and social skills; people-oriented
  • Have strong phone and interpersonal skills
  • Desire to help those in need
  • Minor accounting knowledge
  • Fast learner and driven to action
  • Ability to multitask efficiently and pay close attention to detail
  • Outstanding problem-solving skills
  • Balance of analytical and synthetic thinking
  • Patience and persistence
  • Bachelor’s degree

Ideally, You’ll Also Have…

  • Basic understanding of Microsoft Office (Word, Excel, Google Sheets, Outlook Email)
  • Basic understanding of Salesforce
  • Previous experience negotiating lease agreements
  • Insurance industry experience
  • Bilingual ~ Spanish