Job Description

ARI is looking for a multitalented superstar to join our Long-Term Housing department. A typical day will include working directly with multiple insureds, their insurance adjuster and different property managers to facilitate temporary housing placement. A Housing Coordinator at Assured Relocation has a very special role and their efforts never go unnoticed. Their willingness to go the extra mile helps separate ARI from other temporary housing companies.

What You’ll Do

• Facilitate temporary housing accommodations for families who have experienced property losses through their insurance companies
• Throughout the complete rental period, work directly with insureds, their insurance adjuster and property management to ensure complete ease of stay
• Manage property extension process(es) including rent increases, lease break negotiation, etc.
• Coordinate with different vendors, such as furniture, for pickups, buyouts, add-ons, issues and returns
• Accurately track, manage and issue notice(s) to vacate and any other specific rules or move-out process(es)
• Organize security deposit return, etc., and take correct action for processing damages
• Input all calls, property and vendor notes and details in Salesforce
• Work as a dynamic team player in our Housing Support department

What We’d Like You to Have…

• Excellent verbal communication and social skills; people-oriented
• Have strong phone and interpersonal skills
• Desire to help those in need
• Minor accounting knowledge
• Fast learner and driven to action
• Ability to multitask efficiently and pay close attention to detail
• Outstanding problem-solving skills
• Balance of analytical and synthetic thinking
• Patience and persistence
• Bachelor’s degree

Ideally, You’ll Also Have…

• Basic understanding of Microsoft Office (Word, Excel, Google Sheets, Outlook Email)
• Basic understanding of Salesforce
• Previous experience negotiating lease agreements
• Insurance industry experience
• Bilingual ~ Spanish