Relocation Specialist
Job Description
Assured is looking for a multitalented superstar to join our Long-Term Housing department. A typical day will include working directly with multiple insureds, their insurance adjuster and different property managers to facilitate temporary housing placement. A Relocation Specialist at Assured Relocation has a very special role and their efforts never go unnoticed. Their willingness to go the extra mile helps separate Assured from other temporary housing companies.
What You’ll Do
- Reach out to each insured to find their basic placement needs
- Update and get approval from adjuster on housing placement every step of the way
- Find long-term housing based on placement needs of insured – update them constantly
- Call and email properties – apartments, homes, etc. – about availability
- Collect housing details from property manager(s) and or owner(s)
- Negotiate lease terms and agreements based on required rental period
- Determine furniture necessities and set up contract for rental term
- Input all calls, property and furniture notes and details in Salesforce
- Work as a dynamic team player in our Long-Term Housing department
What We’d Like You to Have…
- Excellent verbal communication and social skills
- Strong phone and interpersonal skills
- Desire to help those in need
- Fast learner and driven to action
- Ability to multitask efficiently and pay close attention to detail
- Patience and persistence
- Bachelor’s degree
Ideally, You’ll Also Have…
- Basic understanding of Microsoft Office (Word, Excel, Google Sheets, Outlook Email)
- Basic understanding of Salesforce
- Previous customer service and or cold-calling experience
- Previous experience negotiating lease agreements
- Insurance industry experience