Relocation Specialist

Job Description

Assured is looking for a multitalented superstar to join our Long-Term Housing department. A typical day will include working directly with multiple insureds, their insurance adjuster and different property managers to facilitate temporary housing placement. A Relocation Specialist at Assured Relocation has a very special role and their efforts never go unnoticed. Their willingness to go the extra mile helps separate Assured from other temporary housing companies.

What You’ll Do

  • Reach out to each insured to find their basic placement needs
  • Update and get approval from adjuster on housing placement every step of the way
  • Find long-term housing based on placement needs of insured – update them constantly
  • Call and email properties – apartments, homes, etc. – about availability
  • Collect housing details from property manager(s) and or owner(s)
  • Negotiate lease terms and agreements based on required rental period
  • Determine furniture necessities and set up contract for rental term
  • Input all calls, property and furniture notes and details in Salesforce
  • Work as a dynamic team player in our Long-Term Housing department

What We’d Like You to Have…

  • Excellent verbal communication and social skills
  • Strong phone and interpersonal skills
  • Desire to help those in need
  • Fast learner and driven to action
  • Ability to multitask efficiently and pay close attention to detail
  • Patience and persistence
  • Bachelor’s degree

Ideally, You’ll Also Have…

  • Basic understanding of Microsoft Office (Word, Excel, Google Sheets, Outlook Email)
  • Basic understanding of Salesforce
  • Previous customer service and or cold-calling experience
  • Previous experience negotiating lease agreements
  • Insurance industry experience